Refund Policy

Limited Time Offer
For a Limited time only Trade Terminal Is Offering A 60 Days Free Trial – This means YOU can  use our full version software absolutely Free for the period.

Normal Billing
Trade Terminal has a monthly billing cycle. You pay for our service one month in advance. If you join the service in-between a billing cycle, you will be charged pro-rata up to the next billing cycle. Then, you will be charged on a monthly cycle. If you cancel the service in–between a billing cycle, your account will remain active until the next billing cycle. The advance credit is non-refundable.   

Once the account is cancelled, your credit card details are removed from the database and as such, there is no question of being billed again.

As you account is paid through pay-pal, once we confirm your cancellation, there will be no further charge going through on your account.

IMPORTANT NOTE:
Before you cancel your account, please ensure you save all your data like appointment and bookings as once the account is cancelled at the end of the billing cycle, all data is removed from our system. We are unable to retrieve the data once it is deleted.

Account Cancellation Procedure
1. Send us an e-mail at cancel@tradeterminal.com.au
2. We will reply with an account cancellation e-mail.
3. You will be allowed to operate your account until the end of your billing cycle.