Privacy Policy

Introduction and Privacy Laws

Trade Terminal is committed to protecting and respecting your privacy.

Keeping that in mind, Trade Terminal would like you to be aware of what information is collected, why we collect your personal information, what use we make of the information and how we protect that information. We do not provide third parties with access to your personal data, with exception of strictly selected third party vendors.

In future, Trade Terminal may introduce feedbacks and public forums. Should you, the user wish to participate, any information you disclose becomes part of the public arena. Therefore, please exercise caution when disclosing personal information.

What Information Is Collected?

Web servers:

For each visitor to our web page, our web server may automatically recognise the users domain, IP address and sometimes an email address.

Online forms:

Our online forms require you to login for a personalised experience.

Registration:

We will require a valid email address as well as other personal information as a condition for you to register your business. The same rule will apply for your clients who wish to use your services.

Why do we require your personal information?

Trade Terminal is about connecting the business to the customer. As such, Trade Terminal needs to collect, use and disclose the information accordingly.

Your information may also be used to advise you about special promotions, discounts or special offers. There may be important updates which we may need to disseminate to you.

If you do not want to receive this information, please email Trade Terminal at support@tradeterminal.com

Disclosure of personal information

To provide you with services or information you request from the web site by filling out an online form, Trade Terminal may need to disclose your information to our business partners and contracted service providers.

In submitting your details, you should be aware that information published on the Internet is available to everyone using the Internet. You should not provide this information if you do not want it to be publicly available.

In addition, Trade Terminal may disclose personally identifying information if it determines that disclosure of such information is:

  1. Required by law; and
  2. Reasonably necessary to protect the rights, property, or safety of Trade Terminal, its users, or other persons or entities.

Under the foregoing circumstances, Trade Central may disclose personally identifying information without first notifying you or obtaining your consent.

Access/Update of Personal Information

Trade Terminal will aim to ensure that your personal details are up-to-date. For that, we rely on you the user, to inform us immediately if there is a changes to be made or an error has occurred.

If you have queries or concerns and would like to view your personal records kept by Trade Terminal, please contact us on privacyofficer@tradeterminal.com.au or write to us at:

Trade Terminal shares non-personal aggregate, statistical information

Trade Terminal may share non-personal aggregate, or summary, information about our visitors with partners or other third parties, which is a customary practice on the Internet. For example, we might provide a count of our users from a particular area code.

Trade Terminal uses market research to monitor traffic to and across its web site. This technology involves inserting special scripting in the code of each web page. This code is downloaded by you when you visit each page and then sends information about your use of the page, e.g. the duration that the page was open. Information collected using this technology does not identify you personally in any way and is only used for compiling aggregate statistics of web site use for Trade Terminal.

Cookies

To enhance your experience with Trade Terminal, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

Trade Terminal uses cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalise your experience at our web pages (e.g. to recognise you by name when you return to our site- an example), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

Trade Terminal use small pieces of code called "web beacons" or "clear gifs" to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses.

Third party information and links

Some sections of www.tradeterminal.com.au may be powered by our business partners and service providers, to bring you the most relevant and up-to-date information. As a result, these companies have access to information such as your domain, IP address and click stream information. Trade Terminal will take reasonable steps to protect the privacy of any personally identifying information that these companies have access to.

Trade Terminal may also use agencies to place advertising on our web pages. These agencies may collect information such as your domain, IP address and click stream information. Trade Terminal will take reasonable steps to protect the privacy of any personally identifying information that these agencies have access to.

Trade Terminal may present advertisements or links to partner companies. When you click on these links or enter information, you may be transferred to an advertiser's or partner's Web site. Trade Terminal has no control over the privacy practices or information that these sites may request of you. We are not and cannot be held responsible for the privacy practices or content of these sites.

If you order catalogues from Trade Terminal third party advertisers or partners, any such order will indicate your consent to receive from them other catalogues, announcements, product news, newsletters, and/or other information, via shipping methods including but not limited to Australia Post, overnight ground/air courier, or other electronic means, that may or may not be of interest to you. You will need to contact them directly to 'opt-out' of receiving this material.

Storage and security of your personal information

The transfer of information via the Internet may involve a certain degree of risk just like risk across any other type of media. SME Secrets is committed to ensuring your information is secure.

To protect your personal information online, our Web servers support the use of the Secure Socket Layer (SSL) Protocol where appropriate. Using this protocol, information transferred between our systems is encrypted.

In addition, in respect of any payment details you send to us, we reveal only the first six and last three digits of your credit card number on the tax invoice receipt which we send to you for billing purposes. This is to help keep your credit card details secure.

You can also use simple precautions to help protect your security, such as protecting against the unauthorised use of your username or password or other authentication id.

Changes to this Policy

Trade Terminal is committed to bringing you the most up-to-date and relevant information online. As a result our web site is constantly changing and there may be a requirement to review our Privacy Policy. We will promptly post any changes on our web site. If you are concerned about your privacy, you should check our privacy policy periodically.